10 Questions You Must Ask Before Implementing a Wiki #5

Ask yourself and your team the following questions before you start to implement a wiki, and be truthful with the answers.

Think about the issue you are trying to solve, and then see how a wiki might be applied, but remember don’t just focus on the positive, think about the potential down sides too.

5. Who will use the wiki initially?
While you may be implementing a wiki to meet one particular business need, think about every area of the company, or community, that could benefit or contribute to solving that problem. Try to move beyond functional boundaries and think about the skill sets and the knowledge base of all who would benefit. In some cases this may even be people located outside the organization.