10 Questions You Must Ask Before Implementing a Wiki #3

Ask yourself and your team the following questions before you start to implement a wiki, and be truthful with the answers.

Think about the issue you are trying to solve, and then see how a wiki might be applied, but remember don’t just focus on the positive, think about the potential down sides too.

3. What’s the expected return on investment?

One of the first questions asked for any new system is usually a financial return on investment (ROI). With wikis the software could be as low as zero and as high as several thousand dollars for an enterprise solution. The highest cost will be a resource one, so think about your answers to the previous question. The ROI may not be one directly attributable to the wiki itself, but may come from a change in collaboration methodologies and operational
improvements.